Develop, train, and supervise all division Employees including but not limited to field technicians, coordinators, supervisors, dispatchers, and administrative staff.
Coordinate the activities of Subcontractors and Employees in the completion of project related tasks.
Accountable for the completion of planning, scheduling, completion, installation, billing, warranty issues, and emergency jobs.
Proactively communicate with customers, vendors, suppliers, and subcontractors to implement plans, programs, and processes designed to meet or exceed goals and maximize market potential.
Work cooperatively with other departments within the company and with fellow team members including but not limited to service technicians, accounting, sales reps, project managers, and construction teams.
Plan and monitor the day-to-day running of business to ensure smooth progress of operations.
Responsible for P&L stated goals to track and control costs as they relate to any specific
project or service activity in support of company’s gross margin objectives. Also reports the information in an effective manner to senior and or executive management, and to take corrective actions when costs are out of line with projected targets.
Manage all installation and service requirements including material purchasing and project scheduling, with fiscal responsibility and exceptional subcontractor management.
Cooperatively partner with the sales team to support the growth and profitability of the branch.
Accountable for control and calibration of inspection measuring tools and test equipment.
Ensure timely and accurate processing of work orders including the opening, closing, billing, costing, margin review, and the management and monitoring of all open and unscheduled work.
Establish and periodically analyze department-specific metrics and reports for the purpose of coaching department supervisors on improving team performance.
Consistently report key information to ensure Key Performance Indicators (KPIs)are attained.
Assess financial information and adjust operational budgets to promote profitability.
Collaborate with human resources on the recruitment, selection, counseling, and evaluation of candidates and Team Members.
Ensure that Employee evaluations and reviews are administered on time and in compliance with Equal Employment Opportunity regulations.
Our emergency service requires this position to be responsible for managing all technicians on call processes, calendar synchronization, and procedures.
Continuously evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
|Job Location:||Doha, Qatar|
|Company Industry:||Consulting Services|