Fixed Engineer - Enterprise and Consumer L2 - Vodafone Qatar

Date Posted: 16-Jan-2020
Country: Qatar
Job ID: 395135

Fixed engineer will be responsible incident management, Change management and configuration management related to Enterprise Services over MPLS. He/she will play pivotal role in providing end-to-end services for Enterprise Services such as Corporate Internet, SIP Trunking, IPVPN, EVPN and IPTV. Being a multi-vendor environment, he/she has to perform vendor management, incident management and SLA negotiations
With us you will be managing the day-to-day operations of the Fixed Operations, 

Handle the incidents/follow up with various teams to resolve problems within agreed SLAs for all enterprise services
Carry out and coordinate the provisioning function on IP platforms
Respond quickly and effectively to resolve various trouble tickets, monitoring system and network performance issues
Engage with Sales, Presale, technology solution and delivery team to ensure delivery and sucessfully trouble shoot any issues or failures
Job Details

Posted Date: 2020-01-16
Job Location: Qatar
Job Role: Other
Company Industry: Telecommunications
Preferred Candidate
Career Level: Mid Career
Degree: Bachelor's degree

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